Remote Managed Services
The Lenel® Remote Managed Services (RMS) team is pleased to offer this preventive maintenance and diagnostic service on a trial basis. It is designed to assist our VAR's in their efforts to keep their customers' OnGuard® security management solution system running at peak performance.
- Any OnGuard customer with an extensive, complex system where regular and ongoing maintenance is important to maintain mission-critical security operations.
- Customers with extensive OnGuard systems where required maintenance resides within their security or IT department.
- Customers who lack a fully trained staff, or who have time constraints and resource shortages which can lead to unintentional abandonment of required and critical OnGuard maintenance.
- Peace of mind and greater performance assurance for customers' OnGuard systems, based on extensive knowledge and experience of the Lenel RMS team
- Exceptional diagnostic and maintenance services - performed on a regular basis - to protect the security and investment of the customer
- Ability to catch issues before they become problems - a proactive, cost-effective service approach that maximizes uptime
- Early issue detection eliminates need to put system in maintenance mode and shut down services temporarily - avoids costs to deploy security personnel during maintenance downtime